Shipping costs vary depending of the destination to which it will be sent and the size of your order. To check the exact shipping price for your order, we recommend that you add the desired products to the cart and then proceed to the checkout page where the shipping costs will be calculated using your address information.
We ship to almost every country in the world. However, to make sure that we ship to your destination, just add the desired products to your cart and proceed to the checkout page and check if your country is available for selection. If you have any doubt please contact us by email, we would love to hear from you: firstname.lastname@example.org
Kindly note that delivery times are provided as guidelines only.
All orders are shipped with Via Directa, GLS, Correos Express or Fedex and requires a signature upon delivery. Once your order has been dispatched, you will receive a tracking number and a direct link by email that will allow you to check the status of your order and follow its progress at the courier´s website.
Delivery is made from Monday to Friday during working hours. If you are not at home we recommend that you choose an alternative address. If you choose to refuse your order package, you will be responsible for any duties, taxes and/or customs charges that are incurred and the cost of returning the package to our address.
To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.
In the delivery rates are not included the additional costs, such as customs or other costs that may be charged in the country of destination.
Taxes and duties
The prices of products are expressed in Euros inclusive of taxes but excluding customs duties.
We are a Portuguese based brand, so please note that the customer is responsible for the payment of any extra duties, customs, import charges or taxes for orders outside of the EU that shall be borne by the Custom.
Unfortunately we cannot estimate how much duties you will pay but your local customs will be able to estimate the price. We cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control. Please contact the local customs office for more information.